Polyhedral Underground - Wisconsin Gaming Group

Wisconsin Gaming Group - Oshkosh - NE Wisconsin
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 Post subject: Re: 500 Server Error
PostPosted: Mon Apr 06, 2009 12:30 pm 
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Polyhedral Underground Master
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What type of gamer are you?: Card
Maybe we should log these when they occur.

What time of day
How many other users are logged in
what forum you are attempting to access

stuff like that.

BHL

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 Post subject: Re: 500 Server Error
PostPosted: Mon Apr 06, 2009 4:54 pm 
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Gaming God
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boathouselooper wrote:
Maybe we should log these when they occur.

What time of day
How many other users are logged in
what forum you are attempting to access

stuff like that.

BHL


I cannot remember the first one with this session, but the second one came when trying to post that I was getting the error with his posting.

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 Post subject: Re: 500 Server Error
PostPosted: Mon Apr 06, 2009 7:56 pm 
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Newbie
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Location: WI
What type of gamer are you?: RPG
I got it all day:

- Using IE8
- Posting to the Introduction post I made in the Pub
- Seemed to be when the pictures widget was trying to load in the right sidebar

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 Post subject: Re: 500 Server Error
PostPosted: Tue Apr 07, 2009 8:53 am 
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Polyhedral Underground Master
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Location: Under the stone bridge...
I got it a bunch yesterday at work, worst one yet. It even happened when I tried to open the smiley pop-up. Mostly it triggers (when it does) when I try to post, or switching to a new forum.

I dumped the internet files and cookies and it helped, but still 505'd a couple more times after that. It just did not 505 in the chain-failures like earlier in the day.

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 Post subject: Re: 500 Server Error
PostPosted: Tue Apr 07, 2009 6:47 pm 
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Game Master
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Location: Tarkon 9
What type of gamer are you?: Computer
Thanks for all of the information guys. I disabled the gallery sidebar for now. I may just try to disable something every day and see if anything changes.

I am working on a forum and portal upgrade, so hopefully that will fix the problem once it goes live. Unfortunately I don't have an estimate on when that will happen.

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 8:38 am 
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Polyhedral Underground Master
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Location: Stuck in the mud at the Rocketville paintball field.
What type of gamer are you?: RPG
Well, I haven't had a 500 error since yesterday, but with the gallery gone, I notice the pages are opening a LOT faster. at least 50056% faster using the formula I just invented. I would vote to keep the gallery gone for that alone!

But really, I notice the pages are FLYING open today without the gallery there, and no 500 error yet. I wonder if a picture or two was causing the issue in the gallery, and when the page tried to load it, we got an error. Which would explain the erratic nature of the problem.

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 10:10 am 
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Location: Right here by your side, doesn't that help to make you feel comfortable?
What type of gamer are you?: RPG
Skittlebrau wrote:
Well, I haven't had a 500 error since yesterday, but with the gallery gone, I notice the pages are opening a LOT faster. at least 50056% faster using the formula I just invented. I would vote to keep the gallery gone for that alone!

But really, I notice the pages are FLYING open today without the gallery there, and no 500 error yet. I wonder if a picture or two was causing the issue in the gallery, and when the page tried to load it, we got an error. Which would explain the erratic nature of the problem.


QFT!

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 10:54 am 
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Adventure Sage
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What type of gamer are you?: Computer
Sweet, it looks like the issue is fixed on my end at all. No Galley = No 500 errors and faster pages.

Thanks!

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 1:27 pm 
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Polyhedral Underground Master
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Location: Under the stone bridge...
Ditto.

Get the torches. Time to cleanse the Gallery with fire! :vamp:

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 2:43 pm 
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Polyhedral Underground Master
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Location: Lord Gunthry's Keep
Well lets see, DE uploaded FRiC pictures on March 8 and on March 12th Elric started this thread. With the sidebars off the 500 error has gone (so far). I think our circumstantial evidence is pretty good here.

The question is why though? I see the pics DE posted are 912x684. Not a standard size? :-k

I guess it may not matter as the upgrade will not use the same gallery.

Lartarin wrote:
I am working on a forum and portal upgrade... Unfortunately I don't have an estimate on when that will happen.

Just a side in case folks are wondering, this is how it works:
    Lartarin gets bored one day and gets sick of me nagging him and does the upgrade on a test site. Then I piss around for months. Eventually I realize that I need to set it up and piss around some more. Then I'll invite the benefactors to test it out. They won't notice anything different. Then I'll piss around a while longer just make sure that nobody even cares about it anymore. Then I'll nag Lartarin to send it live.

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 3:55 pm 
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Game Master
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Location: Tarkon 9
What type of gamer are you?: Computer
From what I could find out, the server 500 was a file permissions issue. Those that understand FTP know that you can set permissions to 777, 655, etc. It turns out that the host has implemented a new security feature and will not allow any 777 or 666 file permissions. I believe this is when the error was happening, however I don't know why it seemed totally random for people. I went through thousands of files and changed the file permissions on each one. I wanted to make sure we didn't have any 777's still sitting out there. It was actually much faster than it seems. :)

I have a feeling that the gallery had nothing to do with this. Since people are happy with the speed, I think I'll just leave the gallery sidebar off. You can still access the gallery in various other ways.

Yay

--Matt

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 4:02 pm 
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Adventure Sage
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Joined: Fri Mar 06, 2009 6:08 pm
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What type of gamer are you?: Computer
Thanks for your effort in getting this resolved!

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"If you don't like something, hit it.
:boxing:
If it hits back, shoot it.
:leftfighter4: :halfrobot:
If it's still moving - RUN."

:eeeeek: => :transformer:


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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 4:25 pm 
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Polyhedral Underground Master
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Location: Stuck in the mud at the Rocketville paintball field.
What type of gamer are you?: RPG
Yeah. I liked the gallery being there, but having seen all the photos so many times already, and LOVING how snappy the pages have been without it today, i have to vote we keep it off, even if that wasn't ultimately the problem.

And for the record, piss around and take as much time as you need guys. I for one appreciate everything you do, and all the time you take to make sure the forums are snazzy and running smooth all the time. I am sure no one will disagree with me.

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 Post subject: Re: 500 Server Error
PostPosted: Wed Apr 08, 2009 5:17 pm 
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Polyhedral Underground Master
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Location: Under the stone bridge...
How about a Gallery sub-forum section. That way there will be one place that will remind people to go there for new gallery posts. Like the card sub-forum in the board gaming section.


I mean, really. Who plays CCG's anymore?

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